Level 2 Award in citizenAID (RQF)

Duration: 3-hour course
Regulation: Ofqual regulated
Certificate Validity: 3 years

Course Overview

Learn How to Respond in a Major Incident Emergency

Would you know how to react in the event of a serious incident such as a stabbing, shooting or bomb attack?

The Level 2 Award in citizenAID (RQF) has been specifically developed to help members of the public learn potentially lifesaving skills for use in extreme emergency situations.

Based on the citizenAID phone app and pocket guide, this regulated qualification teaches learners how to respond safely, prioritise casualties and provide immediate first aid following a deliberate multiple casualty incident.

During this 3-hour practical course, candidates will learn how to assess dangerous situations, support casualties, manage catastrophic bleeding and provide vital first aid until emergency services arrive.

Successful learners will gain the confidence and knowledge needed to take appropriate action and potentially save lives in the aftermath of a major incident.

Who Should Attend?

This course is ideal for:

  • Members of the public who want to learn lifesaving skills.

  • Workplace teams and organisations.

  • Event staff and security teams.

  • Community groups.

  • Individuals who may be present at large gatherings or public spaces.

What's Covered?

Topics Include:

Responding to Major Incidents

  • Determining the appropriate actions to take using the citizenAID app or pocket guide, including:

    • Knife attacker or active shooter situations

    • Exploded bomb incidents

    • Unattended and suspicious items

    • Acid attacks

    • Vehicle attacks

Emergency Response

  • Summoning emergency services and providing an effective handover

  • Prioritising multiple casualties

Managing an Unresponsive Casualty

  • Opening the airway

  • Checking breathing

  • Recovery position

Managing Catastrophic Bleeding

  • Controlling severe external bleeding, including:

    • Applying manufactured tourniquets

    • Using improvised tourniquets

    • Wound packing techniques


Ready to Book?

Whether you're booking for yourself or arranging training for your team, we're here to help.

To book your place or register your interest:

📞 Call us: 01884 904 980
📧 Email: caroline@recruitmentunlimited.co.uk
🌐 Complete our enquiry form and a member of our team will be in touch to discuss your requirements.

We Offer:

  • Individual bookings

  • Group and workplace training

  • On-site courses at your premises

  • Flexible dates to suit your business

  • Competitive group rates

Not sure which course you need?
Our friendly team can help you choose the right qualification for your workplace or industry.

👉 Register your interest today and we'll contact you with upcoming course dates, availability and pricing.

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Level 3 Award in the Fundamentals of Outdoor First Aid (RQF)

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Level 2 Award in Activity First Aid (RQF)